• Finding information quickly and easily?
• Document version control?
•
Managing access to information?
Innovative Content Management can help
• Finding information quickly and easily?
• Document version control?
• Managing access to information?
Innovative Content Management can help
• Finding information quickly and easily?
• Document version control?
• Managing access to information?
Innovative Content Management can help
Satisfied clients across Australia
Industries served
Improvement in document searching and retrieval
We are an Australian authorised M-Files Delivery Partner specialising in tailored solutions for efficient digital document and enterprise content management. M-Files is a renowned enterprise content management system trusted by clients in over 100 countries.
Our team of experts have implemented enterprise content management solutions for clients across Australia and the South Pacific for over 20 years. Talk to us about helping you to improve productivity, compliance, security and sustainability with a customised M-Files solution.
Instead of relying on traditional folder structures, users can tag files with relevant metadata ensuring efficient search and retrieval.
M-Files is a document management system that helps you organise, access, and manage your documents and information in a smarter way. It uses metadata and artificial intelligence to categorise documents based on what they are, not where they are stored.
M-Files helps to automate tasks, processes, and actions that involve documents and information, improving knowledge workers’ efficiency, quality, and innovation.
M-Files Hubshare is a collaboration solution that allows you to share documents and information with your clients and internal teams in a secure and customisable way.
Comprehensive consultation process to understand your business needs and processes
Collaborative system construction process to ensure that our solution fully addresses your organisation’s pain points and future directions
Implementation support including customised training delivered by M-Files experts and access to the M-Files Academy
Long-term solution advice and care fostered through a close working relationship between our experts and your organisation
Your pathway to a customised M-Files solution
It's all about you
Discovery: Thanks for getting in touch! Here we will explore your business needs and prepare a tailored product demo for our next get-together.
Demo: What you’ve really been waiting for. One of our experts will demonstrate key features of M-Files that are of most interest to you.
Proposal: We will develop a detailed written proposal outlining deliverables, estimated costings, and project timelines for your consideration.
Welcome aboard!
Solution co-design: Congratulations, you’ve decided to join the M-Files community. We’ll now start working closely with you to design your solution with a series of get-togethers.
Solution construction: After we’ve all agreed on project scope and final costings, our M-Files-certified solution engineers get busy constructing your solution.
Solution validation: We now take a look at your solution together to validate that it is fit for purpose. We will tweak the solution based on your feedback.
End-user training: We now introduce your team to the intricacies of your new M-Files solution. Our training is hands-on, done in small groups, and conducted by M-Files certified trainers.
Post-delivery support: Here we encourage a period of internal testing. We happily make adjustments to the solution to ensure it is perfect before ‘going live’.
Here for the long haul
We firmly believe that implementing an M-Files solution is a journey, not a destination.
Experience has taught us that business needs evolve. Your enterprise content management solutions needs to adapt accordingly. We are here to support you all the way.
With in-house technical specialists and access to M-Files technical resources, we will ensure your solution serves you well.
We proactively encourage regular review meetings with our clients and are only ever a phone call or email away if you need help.
A document management system (DMS) is a computerised system used to store, share, track, and manage files or documents. A DMS allows organisations to efficiently handle their documents, whether they are electronic files (such as PDFs, word processing documents, or digital images) or paper-based content. A DMS provides a centralised repository where documents can be stored, organised, and accessed by authorised users.
M-Files is a global market leader for document management systems. Innovative Content Management is an Australian authorised M-Files delivery partner with over a decade’s experience designing and implementing M-Files document management solutions.
A typical project implementation period is 6 to 8 weeks. This depends on many factors, such as the complexity of the solution and the client’s availability to work with us during the planning process. M-Files is not an out-of-the-box solution and each system is tailor made for each client. This requires a time investment by the client to co-design their system with us.
The cost of a system consists of implementation/configuration costs and ongoing M-Files subscription costs. M-Files is a software as a service (SaaS) offering and therefore operates on a subscription pricing model based on the number of users who need to access the system. Each M-Files solution is different and costs vary considerably. Please schedule a no-obligation demo consultation with us to find out more.
M-Files can be hosted locally on a server or in M-Files Cloud. Each approach has its own strengths and limitations. Hosted in Microsoft Azure, M-Files Cloud offers very high information security and availability and very low maintenance costs. An on-premise server can offer enhanced flexibility for when data storage needs are high. Schedule a consultation with us to discuss the best M-Files hosting solution for your needs.
Once your M-Files solution is initially configured it can be put to straight to work, though there will inevitably be situations in the future such as:
M-Files therefore needs a System Administrator, a person who M-Files users in your organisation can go to request changes. We can either train some of your staff in M-Files system administration, or you can choose to outsource M-Files system administration to us.
We believe that implementing M-Files is a journey, not a destination.
Once your system ‘goes live’, we are there to back you up. We offer a ‘vault refinement period’ where we work with you and your team to refine your M-Files solution based on user feedback.
From then on, we are committed to supporting you. We handle any support requests, and we proactively initiate regular review meetings to ensure your M-Files evolves along with your changing business needs.
sales@innovativecontent.au